Overview
This policy is a website template and should be reviewed before production use. It explains what personal data may be collected when a visitor browses the site, contacts support, or buys a subscription.
A live IPWATCH service should replace this sample text with the exact company name, registered address, processors, retention periods, and jurisdiction.
Data collected
Typical data includes name, email address, phone or WhatsApp number, support messages, device type, order references, payment status, IP address, browser data, and cookie preferences.
Payment card details should be handled by a compliant payment processor. This template does not store card data.
How data is used
Data can be used to deliver subscriptions, send activation details, provide support, prevent abuse, improve the website, and meet legal obligations.
Marketing messages should only be sent when the customer has given the required consent or another lawful basis applies.
Customer rights
Customers may request access, correction, deletion, restriction, portability, or objection where applicable law allows it.
Requests should be sent to the contact details in the footer. A production site should add the correct legal response timeline for its jurisdiction.